Songkick allows artists to pre-sell tickets ahead of general ticket sales, and the anonymous employee was also accused of sharing URLs that led to drafts of those ticketing pages. A Ticketmaster executive wanted the company to aim to “stifle” its competitor and “steal one of the [its] clients’ signature, ”the prosecution wrote.
Ticketmaster employees repeatedly – and illegally – accessed a competitor’s computers without authorization using stolen passwords to illegally collect business information. Additionally, Ticketmaster employees brazenly staged a division-wide ‘summit’ in which stolen passwords were used to gain access to victim company computers, as if it was an appropriate business tactic. .
The DoJ said the information was also shared within Ticketmaster. “Ticketmaster employees brazenly staged a division-wide ‘summit’ in which stolen passwords were used to gain access to victim company computers, as if it was an appropriate business tactic,” wrote DuCharme. “Ticketmaster used stolen information to gain an advantage over its competition, then promoted employees who broke the law.”
In 2018, Ticketmaster paid Songkick $ 110 million in a lawsuit accusing Ticketmaster of abusing its market power to control ticket sales. Ticketmaster also paid an undisclosed sum to acquire the Songkick technology and patents. During the trial, Songkick also accused Ticketmaster of corporate espionage, which allegedly caught the DoJ’s attention, according to the New York Times.
The $ 10 million fine appears to be a light punishment given the charges and the fact that Live Nation has seen $ 11.5 billion in revenue for 2019. However, the COVID-19 pandemic has hit the company’s operations significantly, with third quarter 2020 revenue of $ 184 million compared to $ 3.8 billion in the third quarter of 2019, a decrease of more than 95%.